** COVID-19 CUSTOMER UPDATE **
Following on from Government announcements on the 23rd March and from advice received from the Self Storage Association we have made a few changes to our operational procedures at our Bolton and Denton branches. This is to ensure the protection and wellbeing of our staff, customers and the wider community.
1. Our receptions are now closed to customers and other visitors. A member of our team will remain on-site during business hours to offer support to any keyworkers requiring loading / offloading / maintenance matters, however, we would kindly ask that should you need to communicate with them, you do so via phone or e-mail to avoid any personal contact. Our staff and customers are reminded to observe social distancing rules as per the Government guidelines.
2. Anyone who is experiencing coronavirus symptoms, or who has a member of their immediate family with symptoms, should not visit our site. For additional guidance & clarification, please visit: https://nhs.uk/coronavirus
3. Only where it is considered absolutely essential should you be accessing your storage unit. For those who do, we would ask that you restrict your visits to business hours only (9am to 5pm) wherever possible.
Please be reassured that we have increased the daily cleaning levels of the site, especially commonly touched areas such as keypads, door handles, lift buttons, etc. However, as a secondary precaution, should you wish to wipe down these areas again yourselves before use, please only use domestic antibacterial wipes or similar. Do not use harsh chemicals or aerosol sprays which could damage electronic mechanisms.
Handwashing facilities are available on-site for those who wish to use them.
We’ll update you in due course should there be any changes to the above.
Kind regards and keep safe
THE OUTER SPACE TEAM